Happy tenants stay longer.
A portal they actually want to use. Give your tenants a premium experience and they'll renew instead of leave — saving you void periods, re-let fees, and the headache of finding someone new.
Free for up to 3 properties. No credit card required.
Jamie Morrison
14 Maple Close, Bristol
£1,250
Next rent due
1 Mar 2026
8
Documents stored
Maintenance update
Boiler repair scheduled for 22 Feb — contractor confirmed.
Pay Rent
Report Issue
Documents
Tenants don't leave bad properties. They leave bad experiences.
The average void period costs landlords £1,500–£3,000. Re-let fees add another £500–£1,000. Most of it is preventable with one simple truth: tenants who feel looked after stay.
£1,500
Average void period
Per property per month of vacancy — mortgage, bills, and lost income combined
£750
Re-let agency fees
Typical letting agent finder fees for a new tenancy in the UK
3 weeks
Average re-letting time
Weeks of admin, viewings, referencing, and waiting — all avoidable with renewals
The Propty tenant portal costs far less than one void period.
When tenants can pay rent, report issues, access their documents, and communicate with you in one place, they don't go looking for something better. Neither do you.
A portal that does what tenants actually need.
No downloading PDFs. No emailing landlords at 11pm. No chasing for updates. Everything in one place, on any device.
Online Rent Payments
Tenants pay rent directly through the portal via bank transfer. Automatic receipts sent. Arrears tracked automatically. No chasing required.
Learn moreMaintenance Reporting
Tenants submit issues with photos directly from their phone. You're notified instantly. They see real-time progress updates — no more "have you sorted the boiler?" messages.
Learn moreDocument Access
Tenancy agreements, deposit certificates, gas safety records, and inspection reports — all accessible to tenants 24/7 without emailing you.
Learn moreSecure Messaging
A clear, logged communication channel between landlord and tenant. No WhatsApp. No lost emails. Everything documented in one place.
Learn moreSmart Notifications
Tenants receive automated reminders for upcoming rent, property inspections, and certificate renewals. Fewer surprises. Fewer complaints.
Learn moreMove-Out Checklist
A guided move-out process for tenants that captures condition reports, key returns, and final meter readings — protecting both parties from disputes.
Learn moreBetter tenant experience. Better landlord outcomes.
Measured across UK landlords using the Propty tenant portal.
35%
Higher renewal rates
Landlords using the tenant portal see significantly more lease renewals
60%
Less maintenance chasing
Tenants self-serve issue reporting, reducing back-and-forth by over half
4.8★
Tenant satisfaction
Average tenant rating of the Propty portal experience
Set up once. Running forever.
The portal is part of Propty — no separate tool to buy, configure, or maintain.
Add your tenancy
Enter the property and tenancy details into Propty. Takes under five minutes per property.
Invite your tenant
Send a portal invite with one click. Your tenant creates their account and gets immediate access.
It runs itself
Rent reminders, maintenance updates, and document sharing all happen automatically — no more back-and-forth.
Questions about the tenant portal.
For landlords considering Propty and what their tenants will experience.