Maintenance, under control.
Tenants report issues. You assign and track. Everyone stays in the loop. No more phone calls, emails, or things falling through the cracks.
From report to resolution.
A clear workflow for every maintenance request.
Report
Tenant submits an issue through their portal with description and photos.
Assign
You review, prioritise, and assign to a contractor or handle yourself.
Track
Monitor progress with status updates. Everyone stays informed.
Resolve
Mark complete, log costs, and build a maintenance history.
Tenant Reporting Portal
Tenants submit issues through their portal with descriptions, categories, and photo uploads. No phone calls needed.
Priority Management
Categorise issues by urgency. Emergency leaks get flagged differently to a squeaky door.
Contractor Assignment
Assign issues to specific contractors or your maintenance team. Track who's handling what.
Status Tracking
Clear status progression: Reported → Assigned → In Progress → Completed. No ambiguity.
Cost Logging
Record maintenance costs against each property. Track spending over time for budgeting.
Maintenance History
Full history of every maintenance event per property. Essential for inspections and valuations.